Prism Learning Platform

The industry average for online course completion is 15%. Most platforms accept this as normal. Prism didn't. They came to us with solid course content and zero idea why people kept dropping out.

We ran a learning audit first — interviewed people who had abandoned courses and people who had completed them. The pattern was clear: abandonment didn't happen because of bad content. It happened in moments of friction: confusing navigation, no sense of progress, nothing that made coming back feel worthwhile. We redesigned around those moments. The interface responds to each student's pace. Micro-interactions mark milestones without being patronizing. The UI literally breathes differently based on cognitive load — dense material gets more whitespace, more breathing room.

Completion rates hit 87%. Daily active time up 5x.